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HPE Next Business Day Proactive Care Service Post Warranty - extended servi

Mfg. Part: U6VL4PE | CDW Part: 3547632 | UNSPSC: 81111812
$1,082.28Advertised Price
Lease Option ($33.77 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for ProLiant DL380p Gen8
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for ProLiant DL380p Gen8
  • DL385p Gen8
  • DL388p Gen8
HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HPE
Compatibility: PC
Manufacturer: HP Post Warranty Services
Model: Next Business Day Proactive Care Service Post Warranty
Packaged Quantity: 1
Product Line: HPE

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Remote diagnosis
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update



Support Details Service Included: Phone consulting

Service & Support
Location: On-site
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day



Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Servers

Miscellaneous (CDW)
Compatible With:
HPE ProLiant DL380p Gen8
HPE ProLiant DL380p Gen8 Base
HPE ProLiant DL380p Gen8 Entry
HPE ProLiant DL380p Gen8 Special
HPE ProLiant DL385p Gen8
HPE ProLiant DL388p Gen8

 
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12/2/2016 4:37:14 PM
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