HPE Next Business Day Proactive Care Service - technical support - for HPE

Mfg. Part: H1K90A3#QC8 | CDW Part: 4068115 | UNSPSC: 81112201
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  • Technical support
  • for HPE StoreEver MSL6480 Command View
  • phone consulting
  • 3 years
  • 24x7
  • response time: 2 h
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Product Overview
Main Features
  • Technical support
  • for HPE StoreEver MSL6480 Command View
  • phone consulting
  • 3 years
  • 24x7
  • response time: 2 h
HP Proactive Care Service offers reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks, and more.

In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: HPE
Compatibility: PC
Manufacturer: HP Software
Model: Next Business Day Proactive Care Service
Packaged Quantity: 1
Product Line: HPE

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: HPE StoreEver MSL6480 Command View

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10/23/2016 8:58:36 PM
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