HPE Proactive 24 - technical support - for HPE Storage Software Low Band 4D

Mfg. Part: HA111A3#4DS | CDW Part: 3947563 | UNSPSC: 81112201
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  • Technical support
  • for HPE Storage Software Low Band 4DS
  • phone consulting
  • 3 years
  • 24x7
  • response time: 2 h
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Product Overview
Main Features
  • Technical support
  • for HPE Storage Software Low Band 4DS
  • phone consulting
  • 3 years
  • 24x7
  • response time: 2 h
HP Proactive 24 Service is an integrated hardware and software support solution designed to help you get more from your IT investment. It combines industry-leading preventive assistance with responsive support that helps you address problems quickly and effectively.

Proactive 24 not only helps increase the return on technology investments across your IT infrastructure. It establishes a collaborative relationship between you and HP that strengthens your IT team and gives you rapid access to expertise as issues arise.

An assigned account manager is your primary contact within the HP Services support organization for proactive services and access to diverse technical resources. Your account manager works closely with your IT staff to understand your environment and goals; document all the components of your infrastructure; recommend changes to improve availability, performance, and stability; and monitor ongoing operations using state-of-the-art remote tools.

When problems occur, Proactive 24 delivers comprehensive single-point-of-contact assistance around the clock. It gives you 2-hour response for software issues and 4-hour onsite response for hardware problems.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: HPE
Compatibility: PC
Manufacturer: HP Software
Model: Proactive 24
Packaged Quantity: 1
Product Line: HPE

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Type: Remote monitoring

Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: New releases update

Software Title: HPE Storage Software Low Band 4DS

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10/25/2016 2:11:03 AM
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