Hitachi Standard Service - extended service agreement - 1 month - on-site

Modern computing equipment is extremely robust and reliable. However, it is a commercial imperative to ensure that when problems do occur, reliable maintenance services are readily accessible. Hitachi Standard Service provides corrective maintenance to rectify unexpected problems whenever you need it; 24 hours a day, seven days a week with a targeted on-site response time of four hours for critical situations. Standard Service is ideal for most production data centers. It meets the need for both highly available and economical support services by providing concurrent maintenance and engineering changes during normal business hours.