Hitachi Standard Service - extended service agreement - 1 month - on-site

Mfg. Part: 043-991378-01.P | CDW Part: 1845734 | UNSPSC: 81111812
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  • Extended service agreement
  • parts and labor
  • 1 month ( 2nd year and later )
  • on-site
  • 24x7
  • response time: 4 h
  • Upgrade
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 month ( 2nd year and later )
  • on-site
  • 24x7
  • response time: 4 h
  • Upgrade
Modern computing equipment is extremely robust and reliable. However, it is a commercial imperative to ensure that when problems do occur, reliable maintenance services are readily accessible. Hitachi Standard Service provides corrective maintenance to rectify unexpected problems whenever you need it; 24 hours a day, seven days a week with a targeted on-site response time of four hours for critical situations. Standard Service is ideal for most production data centers. It meets the need for both highly available and economical support services by providing concurrent maintenance and engineering changes during normal business hours.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Hitachi
Compatibility: PC
Manufacturer: Hitachi Data Systems
Model: Standard Service
Packaged Quantity: 1
Product Line: Hitachi

Pricing Type: Upgrade

Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Service Included: Preventive maintenance
Support Details Type: Technical support

Support Details Service Included: Phone consulting

Support Details Service Included: Remote monitoring

Service & Support
Location: On-site
Response Time: 4 hours
Response Time Comment: Target time
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Support Period: 2nd year and later
Type: Extended service agreement

Service & Support Details
Distance from Customer Site: 50 miles
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Class of Equipment: Storage arrays

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10/24/2016 12:20:32 AM
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