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IBM Gift Center for WebSphere Commerce Enterprise - license + 1 Year Softwa

Mfg. Part: D57P1LL | CDW Part: 3626414 | UNSPSC: 43231514
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Ships same day if ordered before 4 PM CT
  • License + 1 Year Software Subscription and Support
  • 25 stores
  • Passport Advantage Express
  • Linux
  • Win
  • AIX
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Product Overview
Main Features
  • License + 1 Year Software Subscription and Support
  • 25 stores
  • Passport Advantage Express
  • Linux
  • Win
  • AIX
  • Solaris
  • IBM i
Less than one third of consumers are satisfied with agent-assisted phone support. Many companies are finding that their existing call center applications are failing to accommodate the high volume of requests they get and call center reps have inadequate access to customer and order data from other channels. In addition, most call center reps are not equipped to perform cross-sell and up-sell activities, leaving revenue opportunities on the table. IBM Sales Gift Center for WebSphere Commerce is a new, separately orderable feature that leverages the catalog, order management, promotions, and merchandising capabilities of WebSphere Commerce to provide contact center representatives with the functionality they need to service and up-sell your cross-channel customers. It delivers the speed and productivity required for high-volume contact centers via a customizable user interface designed for maximum productivity and multi-tasking.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: IBM
Compatibility: PC , Unix
Manufacturer: IBM
Model: for WebSphere Commerce Enterprise
Packaged Quantity: 1
Product Line: IBM Gift Center

Support Details Full Contract Period: 1 year

Service & Support
Type: New releases update

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: E-mail consulting

Service Type: Web knowledge base access

Response Time: 2 hours
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting

Service Type: New releases update

Service Type: Emergency phone consulting

Bundled Support: 1 Year Software Subscription and Support
License Category: License
License Qty: 25 stores
License Type: License
Licensing Program: Passport Advantage Express

System Requirements
Platform: AIX , IBM i , Linux , Solaris , Windows

Category: Business applications
Subcategory: Business - e-commerce solutions

License Pricing: Volume

Product Reviews
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11/25/2017 12:07:11 AM
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