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IBM Tivoli Identity Manager for Linux on System z - Software Subscription a

Mfg. Part: D61VWLL-BL | CDW Part: 2735167 | UNSPSC: 43232901
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  • Software Subscription and Support Reinstatement ( 1 year )
  • 1 user value unit
  • Passport Advantage Express
  • Linux
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Product Overview
Main Features
  • Software Subscription and Support Reinstatement ( 1 year )
  • 1 user value unit
  • Passport Advantage Express
  • Linux
To effectively compete in today's business environment, companies are increasing the number of users - customers, employees, partners and suppliers - allowed to access information across applications, mainframes, service oriented architectures, the web and other environments. As a result, CIOs today continually face two major challenges: meeting internal and regulatory compliance requirements while simultaneously striving for measurable return on investment. IBM Tivoli Identity Manager addresses these challenges by providing an easy-to-deploy, user-friendly tool that delivers security-rich, automated and policy-based user management across both existing systems and on demand business environments.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Networking applications
Subcategory: Network - remote access / login control , Network - system & remote management

Header
Brand: IBM
Compatibility: Unix
Manufacturer: IBM
Model: For Linux on System z
Packaged Quantity: 1
Product Line: IBM Tivoli Identity Manager

Licensing
License Pricing: Volume

Service
Support Details Full Contract Period: 1 year

Service & Support
Type: New releases update

Service & Support Details
Service Type: New releases update



Response Time: 2 hours
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Service Type: Web knowledge base access



Service Type: E-mail consulting

Software
License Category: Maintenance
License Qty: 1 user value unit
License Type: Software Subscription and Support Reinstatement
License Validation Period: 1 year
Licensing Program: Passport Advantage Express

System Requirements
Platform: Linux

Product Reviews
Rated 3.6 out of 5 by 10reviewers.
Rated 4 out of 5 by It needs a business user oriented UI but the connector to various target systems is a valuable feature. Valuable Features:* Provisioning* Workflow* Connector to various target systemsImprovements to My Organization:* Automation in account provisioning* Approval* Unwanted access to the groups* Consolidated reportsRoom for Improvement:* Business user oriented UI* Inclusion of access governance in the same UIUse of Solution:I've used it for two years.Deployment Issues:No issues encountered.Stability Issues:No issues encountered.Scalability Issues:No issues encountered.Customer Service:10/10 - the best.Technical Support:10/10 - the best.Previous Solutions:No previous solution used.Initial Setup:Little complicated - needs technical skills to setup - later version are being moved to appliances.ROI:On-going.Other Advice:Bring implementation people who understand the domain.Disclaimer: I am a real user, and this review is based on my own experience and opinions. September 28, 2016
Rated 4 out of 5 by It needs a business user oriented UI but the connector to various target systems is a valuable feature. Valuable Features:* Provisioning* Workflow* Connector to various target systemsImprovements to My Organization:* Automation in account provisioning* Approval* Unwanted access to the groups* Consolidated reportsRoom for Improvement:* Business user oriented UI* Inclusion of access governance in the same UIUse of Solution:I've used it for two years.Deployment Issues:No issues encountered.Stability Issues:No issues encountered.Scalability Issues:No issues encountered.Customer Service:10/10 - the best.Technical Support:10/10 - the best.Previous Solutions:No previous solution used.Initial Setup:Little complicated - needs technical skills to setup - later version are being moved to appliances.ROI:On-going.Other Advice:Bring implementation people who understand the domain.Disclaimer: I am a real user, and this review is based on my own experience and opinions. February 27, 2015
Rated 3 out of 5 by UI could be more user friendly and it could allow more customization. Valuable Features:* Provisioning Policies* JS Extensions* Web ServicesImprovements to My Organization:The provisioning is now automated via TIM.Room for Improvement:UI could be more user friendly and it could allow more customization.Use of Solution:Four years.Deployment Issues:No issues encountered.Stability Issues:Yes, memory (heap) needs to fined tuned.Scalability Issues:No issues with scalability.Technical Support:Level One and Two are not so good, Level Three support is good.Previous Solutions:No previous solution used.Initial Setup:Not very complex.Implementation Team:In house implementation.Other Advice:We are going to implement the latest version and I would recommend doing this.Disclaimer: I am a real user, and this review is based on my own experience and opinions. January 22, 2015
Rated 3 out of 5 by Provisioning module is valuable although it needs the abillity to work with cloud-based servers. Valuable Features:Provisioning module is valuable.Improvements to My Organization:The ROI of IAM projects and platforms is to enable our employees to work on their application in a short time.Room for Improvement:* Enable the business users to manage their permissions by themselves without the technical guys* Make the process of creating rules easier* Improve the admin GUI* Allow functionality to work with the cloud base servicesUse of Solution:We have been using it for the last 10 years.Deployment Issues:A lot and still has issues as it is a very complicated technology.Stability Issues:No issues encountered.Scalability Issues:No issues encountered.Customer Service:5 out of 10.Technical Support:4 out of 10.Previous Solutions:No previous solution used.Implementation Team:At the beginning, we implement with IBM-ITS and after that we took on the responsibility and implement it in-house.I will rate, their experts as 8/10.ROI:The ROI of IAM projects and platforms is to enable our employees to work on their application in a short time.Other Advice:Its a long way but it is worth it.Disclaimer: I am a real user, and this review is based on my own experience and opinions. January 20, 2015
Rated 4 out of 5 by It is one of the best available products in the market but it could have better options for creating custom reports Valuable Features:All the features provided by the product Tivoli are very useful for any organization as Tivoli and its component products provide every feature of Identity Management concept, but it totally depends on the requirement of the project. And I think, the most important feature of Tivoli is "Custom Adapter Development" which allows to create agents for almost every application, so that Tivoli can communicate with those applications.Improvements to My Organization:I am working on a team which is involved in setting up Tivolii solutions for other organizations. So, I giving example of one of our clients. Initially when a new user joined the organization the user's ID has to be created in the following three places:-* HR - to store the identity and process it accordingly for salary, bonuses and all other financial and HR related work.* Active Directory:- to allow the user to log into the system and managing the user under various access levels.* Tivoli - create the user's ID in Tivoli and allow the user to pass through various workflows for different access on different resources in the organization and then managing their passwords on different applications.After Tivoli has been implemented all these processes can be combined into ONE and become automated, i.e. we have integrated Tivoli with HR products and with Active Directory. So, as soon as HR enters the new user's information in the HR product, Tivoli picks the information from there and automatically creates the account in Tivoli as per the information received from HR. Tivoli then creates the account in Active Directory without manual intervention and in real-time. Also, the password management also becomes centralized.Room for Improvement:As far as I have understood the product :-* IBM can work on providing better options for creating custom reports, although various supporting IBM products are available. However, if the functionality is provided in the Tivoli product, then the options should be there for creating Expected Report formats.* It's highly dependent on the database connection, if there would be even a slight network glitch in the connection between Tivoli and, mostly DB2, databases and the system was not able to recover and re-establish the connection, it would require a complete environment restart.Use of Solution:I have been using Tivoli for about three years. I have been working on different versions of the product and even worked on a migration and upgrade project.Deployment Issues:I have faced several issues while deploying it, but all were solvable either by myself or with some help. The documentation provided by the IBM for issues and deployment are very good and it is easily and freely available. You will able to get very near to the solution, if not all of it, with the help provided in the documents.Stability Issues:I haven't seen any issues with the stability mostly, but as compared to Linux OS you may find glitches and some instability on Windows OS. Sometimes, Windows servers show unexpected behavior which results in an unstable environment and would require a restart.Scalability Issues:If, as per the requirements, supported hardware is provided, we have never found any issue with scalability.Customer Service:Customer services provided by IBM is the BEST. Timely provision of the best possible solution, very polite, knowledgeable and experienced support staff. I have worked with other vendors too, but IBM is the BEST in this criteria.Technical Support:I would rate them as 9/10, as I have always had resolutions and support in the best possible way. Timing for providing the resolution depends upon the priority of the ticket, but the IBM support team gets in touch until the issue is completely resolved. They provide timely updates on the issue with various suggestions, and, if possible, I can still expect more from IBM, so NOT 10.Previous Solutions:I had previously been working on different identity management product from a different vendor. I got the opportunity in one of the projects that was using the IBM product and as the suggestions from my senior management regarding the future scope and the market value of IBM's product, I took the opportunity.Initial Setup:Initial setup of the product is straightforward if we are deploying it in "Single Server Environment." It is bit tricky in the case of a "Clustered Environment". It become complex if we configure Tivoli components like ITDS and DB2 in high-availability.Implementation Team:We have implemented the product on our own, with no involvement of the vendor, except their technical support forproduct related issues. Implementation, migration, upgrade and swap over was successful.Other Solutions Considered:No, it was a migration and upgrade of the product, and our client was ready to implement Tivoli, so we have to use the same product with the latest version.Other Advice:Tivoli is one of the best available products in the market of Identity Management, implementation and management is quite straight-forward. It has very good Technical Support provided by IBM. So, I would advise to go for Tivoli. IBM Tivoli Directory Integrator is a tool which works with Tivoli and can be use to fetch data from resources, push data to resources etc. It is capable of performing many functions in Tivoli and can do much more.Disclaimer: I am a real user, and this review is based on my own experience and opinions. January 19, 2015
Rated 3 out of 5 by It improved the access re-certification however there is no way to clone or copy policies during deployment. Valuable Features:It is a big repository of identities, allowing administrators to manage them and their accounts. Workflow approvals e-user/accounts operations is very important for user life cycle.Improvements to My Organization:It improved the access re-certification. Re-certification was deployed using Excel and took too long too be completed. Using TIM, this time was reduced.Use of Solution:Five years.Deployment Issues:There is no way to clone or copy policies. If I have to create 100 re-certification policies, I need to create one by one or use Tivoli Directory Integrator, that is a big effort to do it.Stability Issues:No issues encountered.Customer Service:5 out of 10.Technical Support:9 out of 10.Previous Solutions:No previous solution used.Initial Setup:It is complex. All IDM projects need to create processes before deploying the solution.Implementation Team:I was the consultant.Other Solutions Considered:I think Oracle is a good option.Other Advice:Create user life cycle processes.Disclaimer: I am a real user, and this review is based on my own experience and opinions. January 19, 2015
Rated 3 out of 5 by Compatibility with multiple data storage mechanisms like SQL is needed. SSO is helpful. Valuable Features:* Single Sign On* Access ManagementImprovements to My Organization:This product is mainly used to implement secure access of web applications,Room for Improvement:Compatibility with multiple data storage mechanisms like SQL, and Oracle.Use of Solution:Three years.Deployment Issues:While integrating with application server and implementing SSO I faced some issues.Stability Issues:The product is stable.Scalability Issues:No issues encountered.Customer Service:Good.Technical Support:Good.Previous Solutions:I didn't use any other solution.Initial Setup:It was straight forward, since we had a perfect plan.Implementation Team:We implemented Tivoli in-house.Other Solutions Considered:Yes, we were looking for multiple tools. But this product was rated more by most of the customers. So we chose this.Other Advice:Get latest version. Know your requirements and BuyDisclaimer: My company has a business relationship with this vendor other than being a customer:Business partners. January 19, 2015
Rated 4 out of 5 by Make sure you have a strong implementation team that knows the product inside and out. Valuable Features:Flexibility, interoperability and the number of adapters/connectors that come with the product are key differentiating strengths in my opinion.The product allows for extensive customization, particularly for things like workflow and policy configurations, which can get complex in a large IAM environment. Configuration is UI-driven, but the same can be accomplished in a more powerful and direct manner by writing scripts, which are based on JavaScript syntax. This is in contrast to products like Sun IDM, which rely on a proprietary language for product configuration.Many IDM /IAM products require a database, directory server, web application server and other middleware components to function. Some of them require (or strongly recommend) those components to be made and sold by the same vendor. This is not the case with Tivoli. I've seen it work on Windows, AIX, Linux, Oracle, DB2, Sun ONE Directory Server, ITDS, WebLogic, WebSphere, etc., and it supports many other vendor products for OS, Database, Application Server and Directory server.Connectors are plentiful, partly due to how long the product has been on the market, and developed by IBM instead of by 3rd parties.Improvements to My Organization:I don't use the product at my company because it only makes sense to do so in a mid-to-large corporate environment. Having said that, in my own opinion, the main benefits are, in order:-* Better compliance posture* Stronger account security; and* Automation of identity management processesRoom for Improvement:For 5.1 version (older version) of Tivoli the user interfaces were not as user-friendly as other products on the market at that time. They were functional, but sometimes required extra clicks to get to the right spot. This tended to result in customers building their own custom user interfaces and integrate with Tivoli via API. However, this was (and probably still is) a lot more complex than it sounds in most cases. Speaking in general, building a custom UI for an identity management product is not a good idea. This makes upgrading to a new version of the product later very challenging, while making the costs of deployment and support higher.Use of Solution:Four years. I have not worked with the more recent iterations of the product. So everything below is related to the 5.1 version which I came to know very well.Deployment Issues:Yes, minor issues that were resolved with IBM support.Stability Issues:No issues encountered.Scalability Issues:No issues encountered.Customer Service:9/10Technical Support:10/10Previous Solutions:I deployed Sun Identity Manager for clients, but switched it was acquired by Oracle.Initial Setup:Setup is very complex and should be left to professionals with at least a couple of years of full time experience in deploying the product. This is probably doubly true for Tivoli, but the same concept applies to other IAM products made by other vendors. They are very complex and someone with extensive technical and developer background will NOT be able to figure Tivoli out on their own without prior experience. Documentation and training only helps a little.Implementation Team:I was the vendor who implemented the product for others.Other Solutions Considered:I helped clients evaluate IBM against Oracle, Microsoft, SAP, Novell and CA, among others.Other Advice:Make sure you have a strong implementation team that knows the product inside and out. Make sure you have a good transition plan for post go-live support and a capable support team. Avoid the temptation to develop a custom UI. As a general advice for any IAM implementation, have a strong governance model in place, keep stakeholders engaged throughout the process, use the opportunity to design new processes that are simple and effective rather than automating the same old broken IAM processes that used to be performed manually.Disclaimer: I am a real user, and this review is based on my own experience and opinions. January 19, 2015
  • 2016-10-30 T09:14:10.050-05:00
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