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Kaspersky Maintenance Service Agreement Business - technical support - 1 ye

Mfg. Part: KL7153ALZFZ | CDW Part: 3927515 | UNSPSC: 81112201
$121,093.50Advertised Price
Lease Option ($3,213.82 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • 1 certificate
  • phone consulting
  • 1 year
  • 36 incident
  • 24x7
  • response time: 4 h
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Product Overview
Main Features
  • Technical support
  • 1 certificate
  • phone consulting
  • 1 year
  • 36 incident
  • 24x7
  • response time: 4 h
  • United States
Kaspersky Maintenance Service Agreement gives you a choice of extended support programs and premium support programs that treat your IT security issues as high priority and help keep your business running smoothly.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Kaspersky Lab
Compatibility: PC
Country Kits: United States
Manufacturer: KASPERSKY LAB
Model: Business
Packaged Quantity: 1
Product Line: Kaspersky Maintenance Service Agreement

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 36 incidents



Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Support Incidents: 36
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 8 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 9:00 AM - 8:00 PM



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4
Response Time: 24 business hours



Service Type: Web support



Service Type: Remote monitoring

Software
License Qty: 1 certificate

General
Installation Type: Locally installed

 
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12/11/2017 10:56:34 PM
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