Kaspersky Maintenance Service Agreement Enterprise - technical support - 1

Mfg. Part: KL7157ALZTZ | CDW Part: 4166853 | UNSPSC: 81112201
$118,940.89Advertised Price
Lease Option ($3,358.89 /month) Lease Availability

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 11 hrs 55 mins
  • Technical support
  • 1 certificate
  • phone consulting
  • 1 year
  • 24x7
  • response time: 2 h
  • United States
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Product Overview
Main Features
  • Technical support
  • 1 certificate
  • phone consulting
  • 1 year
  • 24x7
  • response time: 2 h
  • United States
Because your IT systems underpin all of your business's mission-critical processes, IT downtime simply isn't an option. If customers can't access your online resource - or employees can't perform everyday work tasks - your business reputation, your productivity and your profitability can all suffer.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Kaspersky Lab
Compatibility: PC
Country Kits: United States
Manufacturer: KASPERSKY LAB
Model: Enterprise
Packaged Quantity: 1
Product Line: Kaspersky Maintenance Service Agreement

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: 12 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 9:00 AM - 8:00 PM

Limitation: Severity level 4
Response Time: 24 business hours

Service Type: Web support

Service Type: Remote monitoring

License Qty: 1 certificate

Installation Type: Locally installed

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10/21/2016 4:05:46 AM
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