Quick tech specs
- Extended service agreement
- 1 year
- response time: SBD
- replacement
- shipment
- for IntruShield 2700 Sensor Appliance
Know your gear
Complementing Network Associates existing leading-edge software support solutions, the PrimeSupport Hardware Program is designed to address and meet the needs customers have for different levels of problem resolution, and fixes for all of their installed network infrastructure hardware.
Because hardware solutions are an integral part of a businesses overall security infrastructure, the level of support for those solutions must be efficient and cost-effective in order to ensure network availability, security and reliability while meeting budget requirements. The PrimeSupport Hardware Program provides customers with the flexibility to select the level of support that best suits their business needs.
McAfee Gold Technical Support gives you rapid access to McAfee's experienced and highly skilled IT security support staff. Around-the-clock, live telephone support delivers emergency product and security assistance when you need it most.
Along with access to McAfee's award-winning ServicePortal, you receive 24/7/365 access to McAfee's certified technicians via phone and chat, online case creation and management, unlimited product update and upgrade downloading, online tutorials and installation guides, and access to McAfee's innovative virtual Global Lab.
Because hardware solutions are an integral part of a businesses overall security infrastructure, the level of support for those solutions must be efficient and cost-effective in order to ensure network availability, security and reliability while meeting budget requirements. The PrimeSupport Hardware Program provides customers with the flexibility to select the level of support that best suits their business needs.
McAfee Gold Technical Support gives you rapid access to McAfee's experienced and highly skilled IT security support staff. Around-the-clock, live telephone support delivers emergency product and security assistance when you need it most.
Along with access to McAfee's award-winning ServicePortal, you receive 24/7/365 access to McAfee's certified technicians via phone and chat, online case creation and management, unlimited product update and upgrade downloading, online tutorials and installation guides, and access to McAfee's innovative virtual Global Lab.