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Micro Focus Total Care - technical support - for EXTRA! X-Treme - 1 year

Mfg. Part: 1111782.TCMD | CDW Part: 4378073 | UNSPSC: 81112201
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800.808.4239
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Availability:
Ships today if ordered within 6 hrs 52 mins
  • Technical support
  • for EXTRA! X-Treme
  • 1 unit
  • volume
  • level D
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for EXTRA! X-Treme
  • 1 unit
  • volume
  • level D
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
The Total Care plan provides the software updates and technical support you need to maintain a stable, optimized environment, minimize risk, and maximize the return on your investment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 unit
Software Title: EXTRA! X-Treme

Header
Brand: Micro Focus
Compatibility: PC
Manufacturer: Attachmate
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

General
Installation Type: Locally installed

Licensing
License Pricing: Volume
Pricing Level: Level D

Product Reviews
 
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8/21/2017 9:08:12 AM
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