194

Microsoft Parature Enhanced Support - technical support - 1 month

Mfg. Part: AAA-11554-CCD-12MO | CDW Part: 4018866 | UNSPSC: 81112201
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This item was discontinued on November 1, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • 1 user
  • MPSA
  • phone consulting
  • 1 month
  • response time: 2 h
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Product Overview
Main Features
  • Technical support
  • 1 user
  • MPSA
  • phone consulting
  • 1 month
  • response time: 2 h
The plan can be purchased for Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, Microsoft Social Listening, or Parature, from Microsoft services.

The Enhanced Support plan keeps your business running smoothly, with quick responses to technical support requests, professional training and development materials, and access to expert engineers to help address technical issues.

The Enhanced Support plan lets you submit support requests both online and by phone, plus a two-hour response time for incident submissions for your most critical issues. Priority routing eliminates your on-hold time when calling for support - stay focused on the job, and we'll call you back to address your issue.

You'll also have unprecedented access to resources - such as a Getting Started catalog, available on Customer Center - 24 hours a day, allowing you to learn at your own pace, reduce the number of support issues, and increase your personal productivity. You have full access to the entire Microsoft Dynamics Online E-Learning courseware and training materials.

Time away from your business negatively affects your success. Enhanced Support gives you fast, easy access to answers and expert assistance, so you can get back to business faster.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Microsoft
Compatibility: PC
Manufacturer: Microsoft Next Gen Vol Lic
Model: Parature Enhanced Support
Packaged Quantity: 1
Product Line: Microsoft

Licensing
License Pricing: Volume

Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month

Service & Support
Response Time: 2 hours
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Type: Phone consulting



Service Type: Web support



Service Type: Web knowledge base access

Software
License Qty: 1 user
Licensing Program: Microsoft Products and Services Agreement (MPSA)

 
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12/2/2016 11:03:43 PM
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