154

Microsoft System Center Service Manager Client Management License - license

Mfg. Part: 3ND-00547-1 | CDW Part: 2152585 | UNSPSC: 43233415
$48.87Advertised Price
Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • License & software assurance
  • 1 operating system environment (OSE)
  • Select
  • Select Plus
  • Win
  • Single Language
View More
Product Overview
Main Features
  • License & software assurance
  • 1 operating system environment (OSE)
  • Select
  • Select Plus
  • Win
  • Single Language
Service Manager can help your organization to increase productivity, reduce costs, improve resolution times, and meet compliance standards. Its built-in processes are based on industry best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL).

Customers increasingly require a comprehensive suite of management tools that provide end-to-end support for virtual and non-virtual server infrastructure. The server management suites provide an easy and economical way for customers to get server management licenses for the four main products of System Center - System Center Operations Manager 2007 R2, Configuration Manager 2007 R2, Data Protection Manager 2007, and Virtual Machine Manager 2008 R2. Because the Suites include Virtual Machine Manager - Microsoft's solution for managing a virtual environment - customers who are running or plan to run virtual infrastructure should consider acquiring one of the Suites.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
System Requirements
Platform: Windows

Software
License Category: License
License Qty: 1 operating system environment (OSE)
License Type: License & software assurance
Licensing Program: Microsoft Select , Microsoft Select Plus

Service
Support Details Full Contract Period: Full-term

Header
Brand: Microsoft
Compatibility: PC
Localization (Vendor Specific): Microsoft Single Language
Manufacturer: Microsoft
Model: Service Manager Client Management License
Packaged Quantity: 1
Product Line: Microsoft System Center

Service & Support
Type: New releases update

Service & Support Details
Service Type: New releases update

Software Family
Microsoft Family: MS System Center
Microsoft Version: Non-Specific

License
Agreement Term: 3 Years (Annual) - 1 Year Remaining
Category: License
Level: Level B
License Type: License with Software Assurance
Licensing Program: Microsoft Select
Product Pool: Server
VLK Category: No Volume License Key

General
Category: Networking applications
Subcategory: Network - network backup , Network - storage management , Network - system & remote management

Licensing
License Pricing: Volume

Product Reviews
Rated 3 out of 5 by 1reviewer.
Rated 3 out of 5 by The out-of-the-box SCSM Self-Service portal is almost useless, but there are several automated processes through the tool we perform. Valuable Features:The Separate Activity management module is really helpful in view of the complexity of the tasks (incidents and change requests) we perform daily.Improvements to My Organization:There are several automated processes through the tool we perform (IM, SRF, CM, activity management). And the routine of emails, calls and verbal approaches are directed to the tool specially customized to our needs.Improved time management, all the details logged (nothing missed), roles and responsibilities in tool are set according to policy/procedure.Room for Improvement:Out-of-the-box SCSM Self-Service portal is almost useless. You can research third party products that will allow you to use more features of SCSM via a web self service portal as well.Also, the lack of a mobile version is disappointing.Use of Solution:I've used it for approximately one year.Stability Issues:Sometimes the SCSM console on a FAT client hangs.Scalability Issues:The number of console connections should be not 50 per management server (as per Microsoft advice) but less than 40 due to performance issues.Technical Support:6/10 - the overall Microsoft technical support is surely higher, but taking into consideration that any incident that affects business continuity will take a week or to be solved because of a lack of SCSM experts severely takes something away.Previous Solutions:I didn’t choose SCSM, but was forced to work with it.Previously, I used two in-house developed tools, ManageEngine and CA Service Desk Manager.Initial Setup:We followed Microsoft's advice, and it was straightforward.Implementation Team:It was implemented in-house and the only valuable advise is to plan, again plan then do, check and then act. You need to know how many users, what roles, what services, SLAs, tiers, members, and distribution lists because SCSM works with AD DL`s for allocating roles.Other Advice:Look around as there are a lot of better solutions!Disclaimer: I am a real user, and this review is based on my own experience and opinions. November 28, 2015
  • 2016-10-30 T09:02:01.185-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_1, tr_1
  • loc_en_US, sid_2152585, prod, sort_default
1-1 of 1
 
Adding to Cart...
12/2/2016 10:36:07 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.