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MobileIron BYOD Portal - Cloud Service Subscription (renewal) (1 year) + 1

Mfg. Part: MI-BYOD-D-1YC-D-R | CDW Part: 4113515 | UNSPSC: 43233204
$9.97Advertised Price
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  • Cloud Service Subscription (renewal) (1 year) + 1 Year Direct Support
  • 1 device
  • Mac
  • Android
  • iOS
  • Windows Phone
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Product Overview
Main Features
  • Cloud Service Subscription (renewal) (1 year) + 1 Year Direct Support
  • 1 device
  • Mac
  • Android
  • iOS
  • Windows Phone
The BYOD Portal provides an easy and customizable end user device registration experience and self service device management portal. It can simplify and automate registration and management of iOS, Android and Windows Phone devices. By following the easy, self-explanatory workflow, your users will effectively register their devices, your process will scale, and your help desk won't be bothered. And in addition to providing a simple registration process, the BYOD Portal also contains management functionality that enables IT to define and customize the workflow - required steps and approvals, and set parameters for the types and number of devices a user can register. For the end-user, there are several capabilities in the portal that enable ongoing self-service management of the device. Functionality such as lock, unlocks, wipe, locate, and retire enable continued device management without IT support. Offered as both a cloud service or on-premise solution, the BYOD Portal is fully integrated with the MobileIron Mobile IT infrastrcture.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: MobileIron
Compatibility: Android , Apple iOS , Mac , PC
Manufacturer: Mobile Iron
Model: BYOD Portal
Packaged Quantity: 1
Product Line: MobileIron

General
Category: Online & appliance based services
Installation Type: Locally installed
Subcategory: Online services - mobile device management

Service
Support Details Full Contract Period: 1 year

Service & Support
Type: New releases update

Service & Support Details
Service Type: New releases update



Service Type: Web knowledge base access



Service Type: E-mail consulting



Service Type: Web support



Limitation: Severity level 1
Response Time: 1 hour
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3
Response Time: 1 business day



Limitation: Severity level 4
Response Time: 5 business days

Software
Bundled Support: 1 Year Direct Support
License Category: Subscription license
License Qty: 1 device
License Type: Cloud Service Subscription (renewal)
License Validation Period: 1 year

System Requirements
Platform: Android , iOS , MacOS , Windows Phone

Product Reviews
MOBILEIRON BYOD PORTAL SUB LIC W/SUP is rated 3.5 out of 5 by 2.
Rated 2 out of 5 by from Apps can be deployed to store devices with more ease but there was an ActiveSync issue during deployment Valuable Features:High Availability on Core and Sentry, Apple DEP support, MAM, and the BYOD Portal are valuable.Improvements to My Organization:Corporate-owned and employee-owned devices can be enrolled from the same BYOD Portal. In-house app distribution allows retail apps to be deployed to store devices with more ease.Room for Improvement:Reporting and custom reporting, containerization, more readable and assessable documentation, better technical support and better trained staff.Use of Solution:2.5 yearsDeployment Issues:Yes. ActiveSync issue.Stability Issues:Yes. Certain profiles are not getting pushed that rendered app distributionScalability Issues:None encountered.Customer Service:7.5 out of 10Technical Support:6.5 out of 10Previous Solutions:Yes. Agreement issue with preferred product was the reason for change.Initial Setup:Not quite. Technical questionnaire/reference can be done better so firewall rules can be implemented more smoothly. The server setup that BYOD Portal resides on is not supported by MobileIron and caused support issues such as vulnerability patches, configuration, etc.Implementation Team:Both via Webex sessions. The level of expertise from the vendor team is 8 out of 10.ROI:I don't know what the ROI is.Other Solutions Considered:AirWatch, Absolute, and McAfee MDM were also evaluated.Other Advice:Clearly list goals or objectives, compare products, interview vendors and ask intelligent questions that may be related to problems or challengesDisclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2014-12-18
Rated 5 out of 5 by from Accessing documents on your mobile while traveling is essential but screen share suppport could be helpful. Valuable Features:MobileIron AppConnect (geting access to internal resources Exchange, File Server, etc.) thru Sentry without VPN.Improvements to My Organization:Accessing documents on your mobile while traveling is essential.Room for Improvement:Screen share suppport for all platforms could be helpful for helpdesk.Use of Solution:2 years.Deployment Issues:No.Stability Issues:No.Scalability Issues:No.Customer Service:4 out of 5.Technical Support:3 out of 5.Previous Solutions:No, I did not.Initial Setup:It was straightforward. The infrastructure consists of virtual appliances which are very easy to deploy and setup.Implementation Team:An in-house team.Other Solutions Considered:Symantec, Zenprise (now Citrix).Other Advice:Focus onto the planning phase of the implementation. Prepare a list of your requirements regarding the restrictions (passcode, secure data access), use cases, what type of resources would your users like to acces from their mobile device. Per device and per user licensing are available, so you can decide which is the best for you.There are two type of implementation available: Connected Cloud and On-premise. In the first scenario MobileIron is responsible for the availability, the backup and the version upgrades of the Core. Make groups by the type of users and use active directory groups for assigning configs and policies. Prepare a list of the platforms you would like to support. Ask for a 30-day evaluation from MobileIron and check that it meets with your expectation and requirements. Mobileiron provide 0 day support for new versions of IOS, Android and Windows Phone. It is possible to create dynamic groups of configs and policies as per the user AD group membership and by device properties (platform, OS version, screen size,… more than 240 filter properties can be used)Disclaimer: My company has a business relationship with this vendor other than being a customer:We are Gold level reseller partner of MobileIron.
Date published: 2014-11-09
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