NetScout MasterCare Remote Site Engineer - remote installations / configura

Mfg. Part: RSE-40 | CDW Part: 4212546 | UNSPSC: 81111812
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This item was discontinued on May 22, 2017.

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  • Remote installations / configuration
  • 1 year
  • 8x5
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Product Overview
Main Features
  • Remote installations / configuration
  • 1 year
  • 8x5
Occasionally IT departments with very large networks find themselves spending a considerable amount of time managing their network management solutions. To free up the resources to focus on the primary goal of ensuring peak network and application performance, NETSCOUT has created an innovative, new support offering - called Remote Site Engineer - that assigns a Level 3 support engineer as an adjunct member of your network operations' team. This remote teammate is tasked with managing the planning, deployment and day-to-day maintenance of your NETSCOUT environment. The RSE also serves as your advocate within NETSCOUT and oversees allocation of NETSCOUT resources to new issues and projects identified during the engagement.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: NetScout
Manufacturer: NETSCOUT
Model: Remote Site Engineer
Packaged Quantity: 1
Product Line: NetScout MasterCare

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Type: Remote installation

Support Details Type: Configuration

Support Details Service Included: Monthly report
Support Details Type: Technical support

Support Details Service Included: Quarterly report

Service & Support
Service Availability: 8 hours a day / 5 days a week
Type: Remote installations / configuration

Service & Support Details
Limitation: 40 hours per week
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day

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5/28/2017 1:46:26 PM
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