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NetIQ AppManager for Basic Infrastructure Monitoring - technical support -

Mfg. Part: 6307-MNT-E-US | CDW Part: 1494347 | UNSPSC: 86101601
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
NetIQ AppManager is designed with a multi-tier architecture that has proven to scale to support environments in excess of 85,000 devices. AppManager control center sits at the top of this architecture to provide a single pane of glass to perform tasks.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: NetIQ
Compatibility: PC
Manufacturer: Netiq Software
Model: For Basic Infrastructure Monitoring
Packaged Quantity: 1
Product Line: NetIQ AppManager

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3
Response Time: Next business day



Limitation: Severity level 4



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

 
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12/10/2016 10:47:06 AM
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