Software Details
- Technical support (renewal)
- 1 server
- ESD
- 1 year
- response time: 1 h
- for AppManager for Red Hat Linux 64-bit
- 16 processors
- phone consulting
- 24x7
Know your gear
Available as an annual agreement, Premium Care provides all the features of Essential Care with the addition of 24x7 support for critical issues, priority routing of issues, expedited support, a designated toll-free number, 10 named contacts, and remote diagnostics.