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Micro Focus Total Care - technical support (renewal) - for NetIQ SecureLogi

Mfg. Part: 877-001890 | CDW Part: 1754223 | UNSPSC: 81112201
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Availability:
Ships today if ordered within 3 hrs 49 mins
  • Technical support (renewal)
  • for NetIQ SecureLogin
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for NetIQ SecureLogin
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Novell SecureLogin provides your users with secure single sign-on. With just one login - a password, biometric scan, proximity card or combination of supported methods - users receive immediate access to all of the business systems they are authorized to use. Novell SecureLogin simplifies the login process, giving your users a secure, easy way to access their applications without having to remember and maintain dozens of passwords.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 user
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: NetIQ SecureLogin

Header
Brand: Micro Focus
Compatibility: PC
Manufacturer: NetIQ Master Lic
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

General
Electronic Distribution: Yes
Installation Type: Locally installed

Licensing
License Pricing: Volume

 
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1/18/2017 12:11:16 PM
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