Micro Focus Total Care - technical support (renewal) - for NetIQ Sentinel f

Mfg. Part: 877-006395 | CDW Part: 3144681 | UNSPSC: 81112201
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  • Technical support (renewal)
  • for NetIQ Sentinel for Log Management 7500 EPS
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • for NetIQ Sentinel for Log Management 7500 EPS
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Novell Sentinel Log Manager supports collecting and archiving logs from almost any source right out of the box, without the need for additional collectors. It also auto-detects many syslog data sources, and provides simple, GUI-driven setup for all data sources. From the moment you install it, Sentinel Log Manager will start adding value to your IT environment.

Out-of-the-box support for syslog over TLS means that your important log data is encrypted over the wire and safe from prying eyes. This reduces the chance of exposing your critical infrastructure to attacks. It also makes it more difficult to alter log data, increasing your confidence come audit time.

Sentinel Log Manager reduces the complexity of generating reports and makes it easier to get through audits. While many log management tools provide pre-canned reporting templates, these reports are useless without extensive configuring and customizing. Sentinel Log Manager takes a different approach: a simple search query can quickly be turned into a report that's suitable for basic compliance or audit needs.

Sentinel Log Manager helps you get the most out of your available storage by automatically compressing data at 10:1 ratios on the fly. It also doesn't require expensive, proprietary storage systems. It's able to archive logs into nearly any storage environment, so you can make the most out of your existing investments, and delay the purchase of new storage as long as possible. Sentinel Log Manager even lets you know how long your current storage will last, given your current log-retention rules.

Sentinel Log Manager can be deployed on any hardware that will run SUSE Linux Enterprise Server 11, so you aren't tied to expensive vendor-specific appliances. You can use cheaper commodity hardware, or your existing infrastructure, to cut out unnecessary hardware costs.

Sentinel Log Manager is tightly integrated with the rest of the products in Novell's Identity and Security portfolio. That means that as your regulatory or security needs grow, you will be well positioned to leverage your existing investment in log management to meet those needs.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Electronic Distribution: Yes
Installation Type: Locally installed

Brand: Micro Focus
Compatibility: Unix
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

License Pricing: Volume

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours

Limitation: Severity level 3
Response Time: Next business day

Service Type: New releases update

Service Type: Web knowledge base access

Licensing Program: Novell Volume License Agreement (VLA)
Software Title: NetIQ Sentinel for Log Management 7500 EPS

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7/21/2017 8:05:20 PM
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