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NetScout MasterCare - technical support - for OptiView Wireless Suite:Surve

Mfg. Part: OPVXG-WSP SUPP-MSTC | CDW Part: 4097012 | UNSPSC: 81112201
$863.83Advertised Price
Lease Option ($25.48 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 9 hrs 29 mins
  • Technical support
  • for OptiView Wireless Suite:Survey and Planner Suite
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • for OptiView Wireless Suite:Survey and Planner Suite
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: NetScout
Compatibility: PC
Manufacturer: NETSCOUT
Packaged Quantity: 1
Product Line: NetScout MasterCare

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 1 business hour
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3



Limitation: Severity level 4



Limitation: Severity level 5
Response Time: 5 business days



Response Time: Next business day
Service Availability (Hours a Day): After business hours
Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update



Service Type: Knowledge base access

Software
Software Title: OptiView Wireless Suite:Survey and Planner Suite

General
Installation Type: Locally installed

 
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3/29/2017 6:31:17 AM
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