NewTek ProTek Care extended service agreement - 1 year - shipment

Mfg. Part: PTC460 | CDW Part: 3134111 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • response time: NBD
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • response time: NBD
ProTek Care is NewTek's customer care program allowing customers to acquire additional maintenance and protection provided by NewTek beyond the standard warranty for eligible NewTek products. The agreement is with, and the services are provided by, NewTek or its designee. Customers may buy into ProTek Care through any of NewTek's authorized sales channels during the original 12-month warranty period for eligible products.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: NewTek
Manufacturer: Newtek
Packaged Quantity: 1
Product Line: NewTek ProTek Care

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Parts and labor

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: E-mail consulting

Support Details Service Included: Online training

Support Details Service Included: Knowledge base access
Support Details Type: Product info support

Service & Support Details
Response Time: Next business day

Response Time: 3-5 business days

Response Time: 5 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Response Time: 4 business hours

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Replacement
Type: Extended service agreement

Class of Equipment: Other

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5/23/2017 3:42:26 PM
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