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NewTek ProTek Care extended service agreement - 1 year - shipment

Mfg. Part: PTC460 | CDW Part: 3134111 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • response time: NBD
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • response time: NBD
ProTek Care is NewTek's customer care program allowing customers to acquire additional maintenance and protection provided by NewTek beyond the standard warranty for eligible NewTek products. The agreement is with, and the services are provided by, NewTek or its designee. Customers may buy into ProTek Care through any of NewTek's authorized sales channels during the original 12-month warranty period for eligible products.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: NewTek
Manufacturer: Newtek
Packaged Quantity: 1
Product Line: NewTek ProTek Care

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Parts and labor



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Online training



Support Details Service Included: Knowledge base access
Support Details Type: Product info support

Service & Support Details
Response Time: Next business day



Response Time: 3-5 business days



Response Time: 5 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Response Time: 4 business hours

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Replacement
Type: Extended service agreement

Equipment
Class of Equipment: Other

 
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12/5/2016 11:16:02 AM
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