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Novell Premium Service Extended Support Service Request Package - technical

Mfg. Part: 051-004281 | CDW Part: 2347426 | UNSPSC: 81112201
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  • Technical support
  • for Novell GroupWise
  • MLA
  • VLA
  • 5 incident
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Novell GroupWise
  • MLA
  • VLA
  • 5 incident
  • 24x7
Extended support is a fee-based service available after the general support period and includes Novell's self help options as well as fee-based support direct from Novell technical services. Novell's extended support programs are intended to assist customers with longer range migration plans and is not intended to be a long term support solution for customers who plan to stay on outdated products.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Novell
Compatibility: PC
Manufacturer: Novell
Model: Extended Support Service Request Package
Packaged Quantity: 1
Product Line: Novell Premium Service

Service & Support
Service Availability: 24 hours a day / 7 days a week
Support Incidents: 5
Type: Technical support

Service & Support Details
Limitation: 5 incidents
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Technical support

Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: Novell GroupWise

License Pricing: Volume

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12/17/2017 9:36:56 PM
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