Nutanix Production - extended service agreement (renewal) - 3 years - on-si

Mfg. Part: RS-PRD-1065S-3YR-DUP1 | CDW Part: 4241879 | UNSPSC: 81111812
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  • Extended service agreement (renewal)
  • replacement
  • 3 years
  • on-site
  • response time: NBD
  • for P/N: NX-1065S
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • replacement
  • 3 years
  • on-site
  • response time: NBD
  • for P/N: NX-1065S
Nutanix's production support program is designed for mid-size to large enterprises, that operate business-critical 24×7 operations. The production support program entitles customers to 24 hour, priority call and case handling and next business day on-site service.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Nutanix
Manufacturer: Nutanix
Model: Production
Packaged Quantity: 1
Product Line: Nutanix

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: E-mail consulting
Support Details Type: Product info support

Support Details Service Included: Web support

Support Details Service Included: Remote monitoring

Support Details Type: New releases update

Service & Support
Location: On-site
Response Time: Next business day
Service Included: Replacement
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: Next business day

Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: 8 hours

Class of Equipment: Servers

Miscellaneous (CDW)
Compatible With:
Nutanix Virtual Computing Platform NX-1065S

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10/24/2016 3:15:29 PM
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