79

Palo Premium Support Program - extended service agreement (renewal) - 1 yea

Mfg. Part: PAN-SVC-PREM-200-R | CDW Part: 3014304 | UNSPSC: 81111812
Request Pricing
Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:1-3 days
Orders placed today will ship within 3 days
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: PAN-PA-200
View More
Product Overview
Main Features
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: PAN-PA-200
Full access to the online support portal and 24 x 7 x 365 phone and email support are key elements of the Premium Support Program. Additional components of the Premium Support Program elements include full access to software fixes and features releases as well as advanced hardware replacement service with next business day shipping of replacement hardware.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Complicated network devices

Header
Brand: Palo
Compatibility: PC
Manufacturer: Palo Alto
Model: Premium Support Program
Packaged Quantity: 1
Product Line: Palo

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Advance parts replacement
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: Next business day



Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 2 business hours



Limitation: Severity level 3
Response Time: 4 business hours



Limitation: Severity level 4
Response Time: 8 business hours

Miscellaneous (CDW)
Compatible With:
Palo PA-200

 
Adding to Cart...
12/4/2016 6:48:22 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.