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Palo Premium Support Program - technical support - for Panorama - 1 year

Mfg. Part: PAN-SVC-PREM-PRA-25 | CDW Part: 3133946 | UNSPSC: 86101601
$3,726.65Advertised Price
Lease Option ($109.94 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Order fulfilled by a manufacturer/ CDW partner. Shipping times may vary.
  • Technical support
  • for Panorama
  • 25 devices
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Panorama
  • 25 devices
  • phone consulting
  • 1 year
  • 24x7
A combination of direct, anytime access (24x7x365) to product experts, a robust online community, and personalized customer care ensures that any issue that may arise is quickly addressed.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 2 hours



Limitation: Severity level 3
Response Time: 4 hours



Limitation: Severity level 4
Response Time: 8 hours



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 25 devices
Software Title: Panorama

Header
Brand: Palo
Compatibility: PC
Manufacturer: Palo Alto
Model: Premium Support Program
Packaged Quantity: 1
Product Line: Palo

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

 
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7/22/2017 3:53:24 AM
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