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Polycom Premier extended service agreement - 3 years - shipment

Mfg. Part: 4870-63450-362 | CDW Part: 3016301 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • for RealPresence Group 700-720p
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • for RealPresence Group 700-720p
PRODUCT FEATURES:

Telephone technical support - Monday through Friday, or per agreement

Access to high-level engineering expertise to resolve complex technical problems

Advance parts replacement - provides expedited replacement of all covered, failed hardware parts

Software updates and upgrades to correct errors or to enable new features and product functionality

Unlimited access to the extensive online KnowledgeBase

Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Polycom
Compatibility: PC
Manufacturer: Polycom
Packaged Quantity: 1
Product Line: Polycom Premier

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Inspection



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Video conferencing devices

 
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12/7/2016 4:13:24 PM
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