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PrimeSupport Enterprise Plus Additional Contact - product info support - 1

Mfg. Part: MGSYDM-KD-AI | CDW Part: 730835 | UNSPSC: 81112202
$5,522.15Advertised Price
Lease Option ($172.29 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Volume license pricing
  • GHE license pricing
  • Additive license license type
  • 1+ volume pricing range
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Product Overview
Main Features
  • Volume license pricing
  • GHE license pricing
  • Additive license license type
  • 1+ volume pricing range
You rely on your information systems to complete the transactions critical for business success. Because it is your job to make sure your information systems run smoothly, you select the best products. Network Associates' PrimeSupport program is essential for making the most of your investment in Network Associates' products. This program gives you the technical support that's necessary to ensure that your product is installed correctly and is working properly.

PrimeSupport Enterprise offers personalized, round-the-clock proactive support from an assigned technical support engineer for Network Associates' products deployed in the most business-critical information systems. You'll enjoy a relationship with a support professional from NAI's elite Enterprise support team, who is familiar with your Network Associates product deployment and support history, and who will proactively contact you to ensure you have the installation and functionality knowledge needed for optimal product performance. By staying in touch, PrimeSupport Enterprise professionals help to prevent problems before they occur. But if an emergency should arise, the response charters provide peace of mind that assistance is on the way.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: McAfee
Compatibility: PC
Manufacturer: McAfee
Model: Plus Additional Contact
Packaged Quantity: 1
Product Line: PrimeSupport Enterprise

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 30 min
Service Included: Emergency pager access
Type: Product info support

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: New releases update



Limitation: 3 contacts
Response Time: 4 hours
Service Type: E-mail consulting



Service Type: Web knowledge base access



Response Time: 1 hour
Service Type: Phone consulting



Response Time: 30 min
Service Type: Emergency consulting (pager access)

Software
License Qty: 1 additional user

Licensing
License Pricing: GHE , Volume
Pricing Level: Level A
Pricing Range: 1+

 
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12/8/2016 11:51:06 PM
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