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PrimeSupport Enterprise - technical support - for VirusScan Security Suite

Mfg. Part: VSESOM-AA-L | CDW Part: 300451 | UNSPSC: 81112201
$4.98Advertised Price

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for VirusScan Security Suite
  • 1 node
  • TSP
  • 20001-50000 licenses
  • emergency phone consulting
  • 2 years
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Product Overview
Main Features
  • Technical support
  • for VirusScan Security Suite
  • 1 node
  • TSP
  • 20001-50000 licenses
  • emergency phone consulting
  • 2 years
  • English
  • German
  • French
You rely on your information systems to complete the transactions critical for business success. Because it is your job to make sure your information systems run smoothly, you select the best products. Network Associates' PrimeSupport program is essential for making the most of your investment in Network Associates' products. This program gives you the technical support that's necessary to ensure that your product is installed correctly and is working properly. PrimeSupport offers a choice of KnowledgeCenter, Connect, Priority, and Enterprise options to meet your information availability needs.

PrimeSupport Enterprise offers personalized, round-the-clock proactive support from an assigned technical support engineer for Network Associates' products deployed in the most business-critical information systems. You'll enjoy a relationship with a support professional from NAI's elite Enterprise support team, who is familiar with your Network Associates product deployment and support history, and who will proactively contact you to ensure you have the installation and functionality knowledge needed for optimal product performance. By staying in touch, PrimeSupport Enterprise professionals help to prevent problems before they occur. But if an emergency should arise, the response charters provide peace of mind that assistance is on the way.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: McAfee
Compatibility: PC
Localization: English , French , German
Manufacturer: McAfee Licensing
Packaged Quantity: 1
Product Line: PrimeSupport Enterprise

Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years

Service & Support Details
Response Time (with unit list): 1 day
Service Type: Phone consulting

Service Availability: 24/7 Hours a day / days a week
Service Type: Web knowledge base access

Response Time (with unit list): 4 hour(s)
Service Type: E-mail consulting

Service Type: New releases update

Response Time (with unit list): 1 hour(s)
Service Type: Emergency phone consulting

Response Time (with unit list): 30 min
Service Type: Emergency consulting (pager access)

License Qty: 1 node
License Validation Period: 2 years
Licensing Program: Network Associates TSP Licensing Program
Software Title: VirusScan Security Suite

License Pricing: Volume
Pricing Level: 20001-50000 licenses

Service & Support
Response Time (with unit list): 1 hour(s)
Service Included: Emergency phone consulting
Type: Technical support

Product Reviews
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1/21/2018 4:53:16 AM
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