ProCare Elite - technical support - 1 year

ProCare Elite technical support for iPrism web security is the commitment to deliver a full range of services that ensure your success with the products. The services include 24/7 telephone access to an experienced EdgeWave technician, a wide array of convenient online tools, network architectural reviews and access to a dedicated Technical Account Manager (TAM) assigned to your organization. Your TAM will be available to assist you when you need it including arranging onsite visits by an iPrism engineer through professional services department, should a larger project require it. Adding the ProCare Elite technical support program to your subscription assures most rapid response and assistance in resolving issues and optimizing the return on your EdgeWave investment.