Promise ServicePlus - extended service agreement - 1 year - on-site

Promise understands that the investment in storage hardware represents a small fraction of the total investment when considering the growing value of your data assets. This is why Promise makes every effort to provide the best, cost-effective warranty and service coverage available - to keep your data safe. Promise services include free phone and email support with advance replacement parts and service uplifts like 4-hour onsite parts replacement that assures your data is always online and available.