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Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement

Mfg. Part: SR-ER-N11-GOLD | CDW Part: 4075750 | UNSPSC: 81111812
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This item was discontinued on February 17, 2017.

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Mon-Fri 7am-7:30pm CT
  • Extended service agreement (renewal)
  • parts and labor
  • 1 year
  • on-site
  • response time: next day
  • for Quantum SuperLoader 3
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • parts and labor
  • 1 year
  • on-site
  • response time: next day
  • for Quantum SuperLoader 3
Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Quantum
Compatibility: PC
Manufacturer: Quantum Services
Model: Bronze Support Plan Zone 1
Packaged Quantity: 1
Product Line: Quantum StorageCare

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support

Service & Support
Location: On-site
Response Time: Next day
Service Included: Parts and labor
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: Next day
Service Availability (Days a Week): Monday-Friday



Service Availability (Hours a Day): 9 hours a day

Equipment
Class of Equipment: Tape drives

 
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2/27/2017 7:37:19 PM
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