49

RSA Enhanced Support technical support - 1 month

Mfg. Part: SMC-S4H-CONUPE1 | CDW Part: 3577879 | UNSPSC: 81111812
$1,053.35Advertised Price
Lease Option ($31.07 /month) Lease Availability
Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • phone consulting
  • 1 month
  • 24x7
  • response time: 1 h
  • Upgrade
View More
Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 month
  • 24x7
  • response time: 1 h
  • Upgrade
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Storage arrays

Header
Brand: RSA
Compatibility: PC
Manufacturer: Rsa Security
Packaged Quantity: 1
Product Line: RSA Enhanced Support

Miscellaneous
Pricing Type: Upgrade

Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support
Response Time: 1 hour
Response Time Comment: For critical issues
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM



Limitation: Severity level 4
Response Time: 10 hours

 
Adding to Cart...
3/27/2017 8:08:43 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.