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Ricoh Maintenance and Support - technical support - for Ricoh GlobalScan NX

Mfg. Part: 421090MS-PS1 | CDW Part: 4039780 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Ricoh GlobalScan NX Server 5 Bundle ( v. 2 )
  • 1 additional license
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for Ricoh GlobalScan NX Server 5 Bundle ( v. 2 )
  • 1 additional license
  • phone consulting
  • 1 year
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: Ricoh
Compatibility: PC
Manufacturer: Ricoh
Packaged Quantity: 1
Product Line: Ricoh Maintenance and Support

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2/3
Response Time: 2 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update

Software
License Qty: 1 additional license
Software Title: Ricoh GlobalScan NX Server 5 Bundle
Version: 2

 
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12/11/2016 12:26:59 AM
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