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Rubrik Premium Support Services Plan - extended service agreement - 1 year

Mfg. Part: RBK-SVC-PREM-R348 | CDW Part: 4110642 | UNSPSC: 81111812
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: RBK-R348-01
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: RBK-R348-01
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Rubrik
Manufacturer: Rubrik
Model: Premium Support Services Plan
Packaged Quantity: 1
Product Line: Rubrik

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At manufacturer expense
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Limitation: Priority 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Priority 2
Response Time: 2 hours



Limitation: Priority 3



Limitation: Priority 4

Equipment
Class of Equipment: Complicated network devices

 
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3/25/2017 3:22:55 AM
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