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Ruckus End User WatchDog Premium Support - extended service agreement - 3 y

Mfg. Part: 841-1205-3000 | CDW Part: 3582131 | UNSPSC: 81111812
$426.92Advertised Price
Lease Option ($13.32 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • for P/N: 901-1205-EU00
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • for P/N: 901-1205-EU00
Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems.

Ruckus Wireless offers two support plans: End User WatchDog Premium Support and WatchDog AP Advanced Hardware Replacement. Resellers and distributors can offer these support services to their customers, drawing directly on the highly qualified resources of Ruckus Wireless. WatchDog Premium Support delivers premium web support access with an online knowledge base, complete documentation and user forums.

Through the Support Web, Ruckus Wireless makes the latest software updates available to customers. Software updates include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs. WatchDog Premium Support customers are also entitled to advanced hardware replacement on controllers if required. WatchDog AP Advanced Hardware Replacement is offered for those requiring advanced replacement on the Access Points.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Ruckus
Compatibility: PC
Manufacturer: Ruckus Wireless
Model: End User WatchDog Premium Support
Packaged Quantity: 1
Product Line: Ruckus

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Ruckus ZoneDirector 1200

 
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12/10/2016 6:18:52 PM
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