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SAP Enterprise Support - technical support - for Sybase Adaptive Server Ent

Mfg. Part: M-SES-271 | CDW Part: 3925394 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Sybase Adaptive Server Enterprise
  • 1 server
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Sybase Adaptive Server Enterprise
  • 1 server
  • phone consulting
  • 1 year
  • 24x7
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: E-mail consulting

Software
License Qty: 1 server
Software Title: Sybase Adaptive Server Enterprise

Header
Brand: SAP
Compatibility: PC
Manufacturer: Sybase
Packaged Quantity: 1
Product Line: SAP Enterprise Support

General
Installation Type: Locally installed

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

 
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12/5/2016 10:58:18 AM
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