SMART Services Basic Plus Support - extended service agreement - 1 year - s

Mfg. Part: SVC-SP-KAPP-IQ65-B1YR-PLUS | CDW Part: 4151775 | UNSPSC: 81111812
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This item was discontinued on February 17, 2017.

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  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • shipment
  • response time: 10 days
  • for kapp IQ 65
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Product Overview
Main Features
  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • shipment
  • response time: 10 days
  • for kapp IQ 65
SMART Support Services for business provide customers with peace of mind while maximizing the performance of their SMART solution and optimizing their return on investment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: SMART
Manufacturer: SMART Education
Model: Basic Plus Support
Packaged Quantity: 1
Product Line: SMART Services

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance hardware replacement
Support Details Type: Extended service agreement

Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Technical support

Support Details Type: New releases update

Support Details Service Included: Knowledge base access

Support Details Service Included: Web support

Support Details Service Included: Phone consulting

Support Details Service Included: E-mail consulting

Service & Support
Location: Shipment
Response Time: 10 days
Return Shipment: At manufacturer expense
Service Included: Advance hardware replacement
Type: Extended service agreement

Service & Support Details
Response Time: 10 days

Response Time: 48 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day

Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Response Time: 6 hours

Class of Equipment: Keyboards and pointing devices

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4/29/2017 1:07:29 AM
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