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SMART Services Basic Support - extended service agreement - 1 year - shipme

Mfg. Part: SVC-SP-KAPP-IQ75-B1YR-DUP1 | CDW Part: 4243165 | UNSPSC: 81111812
$543.63Advertised Price
Lease Option ($16.96 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • shipment
  • 9x5
  • response time: 10 days
  • for kapp IQ 75
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Product Overview
Main Features
  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • shipment
  • 9x5
  • response time: 10 days
  • for kapp IQ 75
SMART support services provide you with peace of mind and maximize the performance of your SMART solution. These offers provide you with access to expert support, guaranteed response times and advanced hardware replacement, reducing downtime and costs.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: SMART
Manufacturer: Smart Technologies
Model: Basic Support
Packaged Quantity: 1
Product Line: SMART Services

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance hardware replacement
Support Details Type: Extended service agreement



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Web support
Support Details Type: Technical support



Support Details Service Included: Phone consulting



Support Details Service Included: E-mail consulting



Support Details Service Included: Remote diagnosis



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: 10 days
Return Shipment: At manufacturer expense
Service Availability: 9 hours a day / 5 days a week
Service Included: Advance hardware replacement
Type: Extended service agreement

Service & Support Details
Response Time: 10 days
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day



Response Time: 2 hours

Equipment
Class of Equipment: Keyboards and pointing devices

Miscellaneous (CDW)
Compatible With:
SMART kapp IQ 75

 
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12/10/2016 9:18:26 AM
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