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SMART Services Basic - extended service agreement - 3 years - shipment

Mfg. Part: SVC-SP-LYNC-M-B3YR | CDW Part: 3926873 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: 10 days
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Product Overview
Main Features
  • Extended service agreement
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: 10 days
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: SMART
Manufacturer: Smart Technologies
Model: Basic
Packaged Quantity: 1
Product Line: SMART Services

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Advance hardware replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Remote monitoring



Support Details Service Included: Report



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: 10 days
Return Shipment: At manufacturer expense
Service Included: Advance hardware replacement
Type: Extended service agreement

Service & Support Details
Response Time: 10 days



Response Time: 2 hours
Service Availability (Hours a Day): 8 hours a day



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Video conferencing devices

 
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12/4/2016 8:47:22 PM
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