SMART Services Basic - technical support - for SMART Bridgit Server Softwar

Mfg. Part: SVC-SP-BSS10-B1YR | CDW Part: 4151738 | UNSPSC: 81112201
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  • Technical support
  • for SMART Bridgit Server Software
  • 10 concurrent users
  • phone consulting
  • 1 year
  • 8x5
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • for SMART Bridgit Server Software
  • 10 concurrent users
  • phone consulting
  • 1 year
  • 8x5
  • response time: 1 h
Get flexible support tailored to the needs of your organization. Maximize uptime and protect your investment with SMART's comprehensive business support plans.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: SMART
Compatibility: PC
Manufacturer: SMART Education
Model: Basic
Packaged Quantity: 1
Product Line: SMART Services

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 8 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity high
Response Time: 1 hour
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day
Service Availability (Time): 9:00 AM - 5:00 PM
Service Type: Phone consulting

Limitation: Severity medium
Response Time: 4 business hours

Limitation: Severity low
Response Time: 6 business hours

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: Minor upgrades

Service Type: Major upgrades

Installation Type: Locally installed

License Qty: 10 concurrent users
Software Title: SMART Bridgit Server Software

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10/26/2016 10:48:25 AM
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