SUSE Primary Support Engineer - technical support (renewal) - 1 year

Mfg. Part: 051-004637 | CDW Part: 3588209 | UNSPSC: 81112201
$149,720.76Advertised Price
Lease Option ($4,228.11 /month) Lease Availability

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 13 hrs 57 mins
  • Technical support (renewal)
  • MLA
  • VLA
  • consulting
  • 1 year
  • United States
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Product Overview
Main Features
  • Technical support (renewal)
  • MLA
  • VLA
  • consulting
  • 1 year
  • United States
The Primary Support Engineer takes all customer support calls within his or her area of expertise with backup provided by other Premium Service engineers.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: SuSE
Compatibility: Unix
Country Kits: United States
Manufacturer: Suse Software
Model: Primary Support Engineer
Packaged Quantity: 1
Product Line: SUSE

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site

Service & Support
Location: On-site
Service Included: Consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: 4 days per year
Service Type: Consulting

Limitation: For Priority customers
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting

Limitation: For Standard customers
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day

Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)

License Pricing: Volume

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10/25/2016 2:03:48 AM
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