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SimpliVity Mission Critical - extended service agreement - 3 years - on-sit

Mfg. Part: OS-SUPPORT-S2-18C-T13 | CDW Part: 4227780 | UNSPSC: 81111812
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  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: OS-C-C240M4-S2-18C
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: OS-C-C240M4-S2-18C
  • OS-D-R730XD-S2-18C
  • OS-L-X3650M5-S2-18C
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: SimpliVity
Manufacturer: SimpliVity
Model: Mission Critical
Packaged Quantity: 1
Product Line: SimpliVity

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Remote monitoring



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity critical
Response Time: 1 hour



Limitation: Severity major
Response Time: 2 hours



Limitation: Severity minor



Response Time: 8 hours

Equipment
Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
SimpliVity OmniStack Integrated Solution with Lenovo System x3650 M5

 
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4/28/2017 1:48:23 AM
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