ScaleCare extended service agreement - 2 years

Mfg. Part: QCARE-2-HZ2.4X | CDW Part: 3423710 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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  • Extended service agreement
  • parts and labor
  • 2 years
  • 24x7
  • for P/N: HZ2.4X
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 2 years
  • 24x7
  • for P/N: HZ2.4X
Likewise, ScaleCare support services are specially designed to consistently provide the service and support you need in order to meet your business needs and long-term success. Scale computing believe every Scale HC customer deserves "premium" support so that's all offer - and at a standard support price point. The days of making support trade-off decisions are gone with ScaleCare support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Scale
Compatibility: PC
Manufacturer: Scale
Packaged Quantity: 1
Product Line: ScaleCare

Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Location: Shipment
Support Details Service Included: Replacement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: E-mail consulting

Support Details Service Included: Web support

Support Details Service Included: Remote monitoring

Support Details Service Included: Web knowledge base access
Support Details Type: Product info support

Support Details Type: New releases update

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: For critical problems
Response Time: Next day

Response Time: 2 hours
Service Availability (Days a Week): Monday-Saturday

Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day

Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
Scale HC3z

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10/27/2016 8:31:40 AM
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