StarWind Standard support Plan - technical support - for StarWind Virtual S

Mfg. Part: SVHU-SM | CDW Part: 3544780 | UNSPSC: 86101601
$2,292.25Advertised Price
Lease Option ($71.52 /month) Lease Availability

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Availability:In Stock
Ships today if ordered within 1 hrs 41 mins
  • Technical support
  • for StarWind Virtual SAN
  • 2 nodes
  • unlimited capacity
  • ESD
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for StarWind Virtual SAN
  • 2 nodes
  • unlimited capacity
  • ESD
  • phone consulting
  • 1 year
  • 9x5
In addition, all new StarWind customers are eligible to receive initial StarWind configuration assistance service provided via phone or an attended remote support session.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
License Qty: 2 nodes , Unlimited capacity
Software Title: StarWind Virtual SAN

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: StarWind Software
Compatibility: PC
Manufacturer: Starwind
Model: Standard Support Plan
Packaged Quantity: 1
Product Line: StarWind

Service & Support
Service Availability: 9 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity high
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 9:00 AM - 6:00 PM
Service Type: Phone consulting

Limitation: Severity medium
Response Time: 8 business hours

Limitation: Severity low
Response Time: 12 business hours

Service Type: E-mail consulting

Response Time: 3-5 business days
Service Type: Installation & configuration

Service Type: Web knowledge base access

Electronic Distribution: Yes
Installation Type: Locally installed

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10/26/2016 2:19:27 PM
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