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StorMagic SvSAN Platinum Support - technical support - 1 year

Mfg. Part: UCS-STORM-UTB-1YR | CDW Part: 4286765 | UNSPSC: 81112201
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Mon-Fri 7am-7:30pm CT
Ships same day if ordered before 4 PM CT
  • Technical support
  • 1 node (unlimited TB capacity)
  • consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • 1 node (unlimited TB capacity)
  • consulting
  • 1 year
  • 24x7
  • response time: 1 h
StorMagic delivers 24/7, world-class support to ensure customers and partners can quickly and effectively troubleshoot any difficulties that may arise. It provides instant access to knowledge base articles, software updates including major and minor software updates (including bug fixes and new feature releases), as well the ability to log technical support requests. Platinum Support offers 24/7 support 365 days a year.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: StorMagic
Compatibility: PC
Manufacturer: Cisco Unified Computing
Model: SvSAN Platinum Support
Packaged Quantity: 1
Product Line: StorMagic

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Consulting
Type: Technical support

Service & Support Details
Limitation: For critical problems
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Technical support

Service Type: E-mail consulting

Limitation: For low priority problems
Response Time: 8 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Time): 5:00 AM - 5:00 PM

Service Type: Knowledge base access

Service Type: Configuration

License Qty: 1 node (unlimited TB capacity)

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11/23/2017 9:59:15 PM
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