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StorageCraft Premium Support - technical support - 1 year

Mfg. Part: XSTD00USSS011YZZZ | CDW Part: 4234469 | UNSPSC: 81112201
$248.37Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 4 hrs 54 mins
  • Technical support
  • 1 socket
  • ESD
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • 1 socket
  • ESD
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • English
  • United States
StorageCraft customers with an active maintenance agreement have the option to purchase Premium Support as an additional support service to the standard support (maintenance).

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Software
License Qty: 1 socket
License Validation Period: 1 year

Header
Brand: StorageCraft
Compatibility: PC , Unix
Country Kits: United States
Localization: English
Manufacturer: StorageCraft
Packaged Quantity: 1
Product Line: StorageCraft Premium Support

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity high
Response Time: 1 business day
Service Type: Phone consulting



Limitation: Severity medium
Response Time: 2 business days



Limitation: Severity low



Service Type: Emergency e-mail consulting



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

General
Electronic Distribution: Yes
Installation Type: Locally installed

 
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12/7/2016 11:06:26 AM
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