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StorageCraft Software Maintenance - technical support (renewal) - for Stora

Mfg. Part: SSPS50USMS011YZZD | CDW Part: 4269028 | UNSPSC: 81112201
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This item was discontinued on January 5, 2017.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x)
  • 1 server
  • volume
  • 400-999 licenses
  • emergency phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x)
  • 1 server
  • volume
  • 400-999 licenses
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 2 business hours
  • English
  • United States
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Software
License Qty: 1 server
License Validation Period: 1 year
Software Title: StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop
Version: 5.x

Header
Brand: StorageCraft
Compatibility: PC
Country Kits: United States
Localization: English
Manufacturer: StorageCraft
Packaged Quantity: 1
Product Line: StorageCraft Software Maintenance

Service & Support
Response Time: 2 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support (renewal)

Service & Support Details
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 7:00 AM - 7:00 PM
Service Type: Emergency phone consulting



Limitation: Severity high
Response Time: 1 business day
Service Type: Phone consulting



Limitation: Severity medium
Response Time: 2 business days



Limitation: Severity low



Service Type: Emergency e-mail consulting



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

General
Installation Type: Locally installed

Licensing
License Pricing: Volume
Pricing Level: 400-999 licenses

 
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3/24/2017 9:25:14 AM
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