Tintri Support Plans Gold - extended service agreement - 5 years

Mfg. Part: SUP-T5060-46-GOLD-5YR | CDW Part: 4142630 | UNSPSC: 81111812
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  • Extended service agreement
  • replacement
  • 5 years
  • response time: NBD
  • for P/N: SYS-T5060-46
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 5 years
  • response time: NBD
  • for P/N: SYS-T5060-46
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Tintri
Manufacturer: Tintri
Model: Gold
Packaged Quantity: 1
Product Line: Tintri Support Plans

Support Full Contract Period: 5 year(s)
Support Details Full Contract Period: 5 years
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: E-mail consulting

Support Details Service Included: Web support

Support Details Type: New releases update

Service & Support
Response Time: Next business day
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day

Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: 16 hours

Limitation: Severity level 4
Response Time: 24 hours

Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
Tintri VMstore T5060

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10/22/2016 11:14:28 AM
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