Tintri Support Plans Platinum - technical support - for Tintri ReplicateVM

Mfg. Part: SUP-T540-REPL-PLAT-3YR | CDW Part: 3145490 | UNSPSC: 81112201
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  • Technical support
  • for Tintri ReplicateVM for T540
  • phone consulting
  • 3 years
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Tintri ReplicateVM for T540
  • phone consulting
  • 3 years
  • 24x7
Support beyond the basic hardware warranty requires an active support plan. Tintri's support levels allow customers to choose a plan to fit their specific requirements, IT needs and business goals. Customers can easily adjust support levels as business grows and evolves.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Tintri
Compatibility: PC
Manufacturer: Tintri
Model: Platinum
Packaged Quantity: 1
Product Line: Tintri Support Plans

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 2 hours

Limitation: Severity level 3
Response Time: 8 hours

Limitation: Severity level 4
Response Time: 12 hours

Service Type: E-mail consulting

Service Type: Web support

Service Type: New releases update

Software Title: Tintri ReplicateVM for T540

Installation Type: Locally installed

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10/27/2016 8:11:58 PM
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