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Tintri Support Plans Platinum - technical support - for Tintri Software Sui

Mfg. Part: SUP-T885-SWST-PLAT-1MO | CDW Part: 4282452 | UNSPSC: 81112201
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Availability:3-5 days
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  • Technical support
  • for Tintri Software Suite for T885
  • phone consulting
  • 1 month
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Tintri Software Suite for T885
  • phone consulting
  • 1 month
  • 24x7
Support beyond the basic hardware warranty requires an active support plan. Tintri's support levels allow customers to choose a plan to fit their specific requirements, IT needs and business goals. Customers can easily adjust support levels as business grows and evolves.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Tintri
Compatibility: PC
Manufacturer: Tintri
Model: Platinum
Packaged Quantity: 1
Product Line: Tintri Support Plans

Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 2 hours



Limitation: Severity level 3
Response Time: 8 hours



Limitation: Severity level 4
Response Time: 12 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update

Software
Software Title: Tintri Software Suite for T885

General
Installation Type: Locally installed

 
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12/7/2016 10:42:39 PM
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